Frequently Asked Questions

Our office is located at 25 Clark Summit Drive, Suite 103, Bluffton, SC 29910. After entering the Plaza at Belfair from Highway 278, follow the road toward the fountain and park on either side of the building. Enter the main doors of the building and the suite (103) will be located on your right. Come in and sit in the waiting room while you wait for your clinician to greet you at the time of your appointment. There is not a receptionist, so please check in online using the link sent via text. Please keep conversations to a minimum in the waiting area as other professionals are working in the suite.

We are currently offering psychological testing and counseling services to children and adults. Psychological testing is offered by Dr. Anderson for commercial insurance and private pay to address possible diagnoses of ADHD, learning disorders, anxiety, depression, etc. Sarah Rasel offers psychological testing for Medicaid and private pay to address neurodevelopmental disorders including ADHD and Autism, etc. Counseling services are offered for private pay patients by Laura Mason and Nicole Bossak (both LPC-A providers), as well as Madelyn Bowman (LISW-CP) and Synthia Hansen (LPC). New referrals are accepted for psychological testing and counseling by completing the patient inquiry form on the main page.  

Yes! Dr. Anderson accepts Aetna, Blue Cross Blue Shield of South Carolina, Tricare (certified out-of-network), and United Healthcare/Optum, as well as numerous Medicaid MCOs and marketplace plans (see insurances accepted page for more details). Sarah Rasel is in-network with most SC Medicaid MCOs (Absolute Total Care, First Choice by Select Health, Blue Choice/Healthy Blue, Humana, and Molina), Healthy Connections Medicaid, Ambetter, and Molina Marketplace. **Sarah is not currently taking new patients with Blue Choice/Healthy Blue. 

Laura Mason, and Nicole Bossak do not accept insurance at this time (private pay only). Madelyn Bowman is currently applying for in-network status with numerous commercial and Medicaid insurance companies. She is in-network currently with United Healthcare/Optum and a certified Tricare provider (out of network). Synthia Hansen is in-network with Cigna and United Healthcare (UHC)/Optum, and is applying for network credentials with other commercial and Medicaid plans. Synthia is now a certified Tricare provider (out of network). Patients can elect to receives services as a self-pay client or utilize out of network benefits at this time with both Madelyn and Synthia. **Synthia is not currently accepting new patients with Cigna.

Please call the office to speak with our Patient Relations Coordinator who can provide self-pay rates depending on the reason for referral, service, and clinician.

No. Dr. Anderson conducts psychological evaluations to make/confirm mental health and learning diagnoses. Based on the evaluation, she refers patients back to their pediatrician/primary care physician or to a psychiatrist for medication management. 

A psychologist is a professional trained to assess and treat mental health conditions. This professional attended graduate school and obtained a PhD or PsyD. He/she completed internships and postdoctoral training experiences in order to obtain a license to practice as a psychologist. He/she can provide therapy and/or psychological testing services to patients. In contrast, a psychiatrist a medical professional who attended medical school and has chosen to specialize in psychiatry which is a field that focuses on treating mental health conditions. These professionals have obtained MDs or other equivalent credentials and can prescribe medication. They generally focus on medication management for complex presentations. 

Please see the resources page for a handout which discusses preparing your child for testing. We will also discuss this in the first session (diagnostic interview) which is why it's important that your child attends. He/she will get to meet the psychologist/clinician and see the environment in which testing will take place. This typically helps the child begin to build rapport and feel more comfortable on the day of testing.